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HOW A DEALER ORDERS AUTO INSURANCE COVERAGE 1. INTERNET : Click on dealer log in on home page or Click Here The dealer will then be prompted to complete those items required to order full coverage. When application is completed the dealer can print off both the Confirmation of Coverage and the customer’s I.D. card within minutes. The Confirmation of Coverage will also be automatically sent to the dealer at their designated fax number or e-mail address on file. 2. FAX : If spotautoinsurance.com or the internet is not accessible (off site sale), coverage can still be ordered by completing a hand written Enrollment Form application and faxing the completed document to 800-858-2145. These forms are available from the administrator or your local agent. Coverage will become effective at the time and date the Enrollment Form is faxed. If a dealer orders coverage by fax the Confirmation of Coverage will be sent to the dealer during normal business hours. If ordering coverage by fax please be sure to include the
3. Phone : Dealers can also call (800) 452-7743 and speak to a customer service representative during business hours Monday thru Friday (8:00 a.m. to 5 p.m. - Pacific Coast Time). VEHICLES NOT ELIGIBLE FOR COVERAGE : 1. Vehicles in excess the coverage limit 2. Motorcycles 3. Commercial vehicles or class A or C motor homes 4. Any pick-up or van in excess of 1 ton 5. Salvaged Title Vehicles 6. Vehicles for hire or vehicles not found in current new/used car value guides. NOTE: Coverage is only bound as follows: When ordered via the internet and issuance of the Policy Confirmation Number. If by fax then at the date and time of the faxed Enrollment Form. If the coverage is not cancelled during the coverage period selected by the dealer then the insurance fees for the number of coverage days are due and payable. PAYMENT FOR COVERAGE ORDERED The dealerwill be billed for the coverage ordered. Payments for multiple customers can be combined on a single dealer check and mailed to Carousel within 5 days. All checks must be made payable to Carousel Insurance Services. The dealer’s business office personnel can review reconcile the current receivables list by logging onto the dealer’s site at www.spotautoinsurance.com with the dealers ID and password. Click on Reports Menu, then receivables report. CHANGE OR SUBSTITUTION OF VEHICLES A dealer can substitute or replace the vehicle originally reported to the administrator at any time during the coverage period by sending in the new sales contract with the substitute vehicle description. The substitute or replacement vehicle must be valued below the maximum coverage limit per state. CANCELLATIONS AND UNWINDS Vehicles not delivered In order to receive a flat cancellation and credit of the amount due the dealership must submit the following items within the coverage term selected by the dealership 1. Cancellation Request Form. 2. A completed Statement of Facts, or written notice as applicable per the state law and signed by the dealership, that the vehicle was never delivered, did not leave the dealership and the “deal” is an unwind. Delivered vehicles The coverage ordered will be canceled and the dealership will pay the agreed daily premium rate and administrative fee agreed from the date the coverage was ordered and the date the cancellation became effective. 1.In order to receive a flat cancellation credit on duplicate insurance coverage the dealership must provide proof that other insurance was in force at the time of delivery. 2.If the Customer cancels the coverage during the coverage period evidence of other insurance must be provided to the administrator. The dealership will be responsible for the fees billed for the period of time the coverage was in force. The unearned portion of any premium fees collected will be refunded to the dealer. |
